Delivery
First series: KANAN is on pre-order. The first cans leave in early December with Swiss Post. You receive an email the day your parcel leaves, then allow 1 to 2 working days.
Outside Switzerland: write to info@kanan.ch with your country.
Shipping rates
Free delivery in Switzerland on every pre-order placed by 30 November. The rates below apply after that.
| Cart weight | Rate |
|---|---|
| up to 10 kg | CHF 12.00 |
| 10 to 20 kg | CHF 24.00 |
| 20 to 30 kg | CHF 36.00 |
| 30 to 40 kg | CHF 48.00 |
A case of 24 cans weighs 8.58 kg and travels as one parcel. A 12-pack weighs 4.33 kg.
Hand delivery
For venues (cafés, hotels, gyms), we deliver ourselves. Write to info@kanan.ch to agree a date.
Damaged parcel
If cans arrive damaged, send a photo to info@kanan.ch within 7 days. We replace the order.
Returns
For hygiene reasons, food is not taken back once the parcel has been opened. An unopened parcel can be returned within 14 days of receipt: write to us before sending anything back.
KST Custom Drinks SA, Rue du Rhône 114, 1204 Geneva, Switzerland — info@kanan.ch